Training Academy
Practical video lessons, application and assessment.
- The Heart of the Stay
- Not Just a Head in a Bed
- Don't Pass the Problem
- The Pride Behind the Shine
- Every Room, Every Rate, Every Date
- The Heroes Behind the Walls
HASS HOSPITALITY ACADEMY · PRACTICAL HOSPITALITY TRAINING
Restoring the Heart of Hospitality Make it unforgettable.
Professional Training | Leadership Development | Operational Excellence | Hospitality Consulting
Real-World Expertise. Practical Learning. Exceptional Results.
Every Room, Every Rate, Every Date
ONE VISION. EVERY DISCIPLINE. EXCELLENCE WITHOUT COMPROMISE.
EXPLORE OUR ACADEMIES
Specialized Knowledge. Practical Learning. Measurable Excellence.
Explore our specialized academies, designed to strengthen hospitality expertise, develop exceptional professionals, and elevate organizational performance.
From operational excellence and leadership development to strategic management, innovation, and professional consulting, our programs combine industry expertise with practical applications and engaging learning experiences.
Empowering People. Elevating Standards. Transforming Hospitality.
Explore Training Programs
Marketing Academy
Creative video campaigns for any business or brand.
- Website creation
- Corporate identity
- Menu design
- Print & signage
- Photography & video
- Custom promotional video campaigns
- Social media management
- Food photography
- SEO & local SEO
- OTA listing optimization
- Digital advertising
- Delivery-app optimization
- Email marketing & CRM
- Reputation management
- Influencer partnerships
- PR & launch campaigns
- Marketing strategy & audits
- Events & wedding marketing
- Analytics & reporting
Management Academy
Operational excellence and strategic leadership.
- Property management
- Turnarounds & launches
- Performance & delivery
Sales & Revenue Academy
Prospect, price, position and increase market share.
- Prospecting & sales
- Revenue intelligence
- Market-share growth
People & Culture Academy
Recruit, inspire, mediate and grow strong teams.
- Recruitment & onboarding
- Engagement & belonging
- Leadership development
Neutral mediation and liaison between hotels and employees, and between hotels and suppliers or vendors.
Enter People & Culture Academy
Innovation Academy
AI, automation and the future of hospitality.
- AI & digital learning
- Automation with purpose
- Transformation, thoughtfully
Discover a discipline. Elevate the whole performance.
TRAINING ACADEMY
Watch. Learn. Put it into practice.
PROFESSIONAL TRAINING. MEASURABLE ACHIEVEMENT.
Explore practical, customizable hospitality training modules featuring real-world scenarios, interactive learning materials, and knowledge assessments.
Participants who successfully complete a qualifying training module and achieve a minimum assessment score of 85% will receive a HASS Hospitality Academy Certificate of Completion, recognizing their demonstrated understanding and commitment to professional excellence.
TRAINING THAT BUILDS CONFIDENCE. KNOWLEDGE THAT DRIVES PERFORMANCE.
FEATURED · REVENUE MANAGEMENT
Every Room, Every Rate, Every Date
Revenue management, taught through a cinematic lesson.
- WATCHVideo lessons
- LEARNPractical skills
- ASSESSYour understanding
01
Watch
Video lessons that show the standard in a real hotel setting.
02
Learn
Practical guides your team can apply the same day — Hear it. Live it. Lead it.
03
Assess
On-site knowledge checks. Your score appears here; it is not sent or saved.
HASS SERVICES
Our Services
End-to-end solutions that elevate performance, resolve challenges and create lasting value.
CONSULTING & ADVISORY
Lead the hotel. Elevate the performance.
Hotel leadership. Operational excellence. Profitability. Strategic management — under direct CEO guidance, with the people who serve guests at the centre of every decision.
- Property management — seasoned leadership, consistency, accountability and measurable performance.
- Turnarounds & launches — task force leadership, operational turnarounds, pre-openings and hotel launches.
- Performance & delivery — brand conversions, capital projects, PIPs and operational improvement.
Every department matters. Every team member contributes. We succeed together.
Explore Management ↗PEOPLE & CULTURE · MEDIATION & LIAISON
Conflict Resolution
Neutral mediation and liaison to resolve disputes between hotels and their employees, and between hotels and their suppliers or vendors.
- Workplace dispute mediation
- Supplier / vendor dispute resolution
- Neutral liaison and communication
- Fair, confidential agreements
A distinguished alliance
Partner with HASS
Be seen by hospitality leaders worldwide. We'll design your ad for you.
A reserved place for a distinguished partner — designed by HASS, in your voice, and seen beside hospitality’s next generation.
Reserve a placement